Point 2.15 in the Banking code of conduct reads : (we , the banks will ) Act with uncompromising integrity and fairness so as to promote complete trust and confidence in ourselves(the banks) and as an industry

Meaning of the words :

Uncompromising : not willing to give ground or make concessions about......

integrity: adherence to moral and ethical principles

fairness: absence of bias in specific realms

Trust : to be able to rely on........

Confidence: The hypothesis that a chosen course of action is the best and most effective.

This is a point that is being made by the banks that they will adhere to and we will be measuring actions of them against this.

See the Brandometer


Wednesday, November 3, 2010

Absa vs Originators

a cominique that was just released by Absa states that they will not entertain home loan applications from Bond Originators in excess of 40% loan to value. They might have said to them "Get out of our lives" and some words to that extend (The words to that extend cannot be written here)

A few questions arises ;
1. Are bond originators clients of the bank ?
2. If so are they not entitled to consideration in terms of the banking code of conduct ?
3. The bank has not conducted themselves according to any aspect of point 2.15 of the banking code of conduct:

No integrity was shown ( let alone uncompromising integrity)
Fairness cannot even be mentioned
No trust or confidence is being promoted for the industry
(The other banks will follow suit)

Unfortunately the Brandometer cannot go to minus bacause they do not deserve a 0%

A few other questions arises : Why does this happen? As things go it is very evident that bankstaff are nowhere as knowlegable as those in the bond origination industry. They now want to sign contracts with Estate agents to submit applications directly to them - to what end? Estate agents are not trained in any aspect of applications for home loans.

Maybe we must leave it at that and see what the other banks do.

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